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Surveys, that's what you're here for! But the sheer range of options that SurveyFactory offers can be overwhelming. Don't worry, though. We've gone out of our way to make things as easy as possible every step of the way. And just because we offer a feature doesn't mean you need to use it!

If you're new to us, try our step-by-step guide to setting up your first survey. We can explain Surveys and Questions all we'd like, but sometimes it's easier just to see it for yourself.

And don't forget to look for the little blue question marks. Whether you're creating a survey, adding a question or publishing your survey, nearly every option will have a little blue question mark next to it. Click on this and you'll get a short explanation so you're never left in the dark.

Step-by-step Guides

  1. Your First Survey
  2. Publishing Your Survey and Gathering Results


Please note that this documentation is a work in progress, and there are currently large gaps in the available information. However, there are help icons next to each item in the editors within your SurveyFactory account that will explain the functionality of the various options and fields you encounter when creating surveys, questions, publications, data sets and more.

  1. Surveys
  2. Questions
  3. Publications
  4. Results and Responses
    1. Cross Tabulate Results
    2. Exporting responses
    3. Filters
    4. Publish Results

  5. Data Sets

  6. Templates
  7. User Accounts
  8. Advanced Topics
  9. Billing