Online Superstore Customer Survey
1. How did you hear about us?
Magazine Ad
TV Ad
Radio Ad
Billboard
Internet Search Engine
Yellow Pages
From Friend
Other:
2. Is this the first time you shop with us?
Yes
No
3. How satisfied are you with the quality of our products?
1 Very Unsatisfied
2
3
4
5 Very Satisfied
4. How satisfied are you with the courtesy and helpfulness of our sales staff?
1 Very Unsatisfied
2
3
4
5 Very Satisfied
5. How likely are you to shop with us again?
1 Very Unlikely
2
3
4
5 Very Likely
6. How likely are you to recommend us to a friend?
1 Very Unlikely
2
3
4
5 Very Likely
7. Do you have any comments or suggestions on how we can improve our product selection or service?
(A text response is limited to 255 characters.)