Online Superstore Survey Analysis -Surveyfile:Customer_Survey.MDB
Data for Respondent Group:
All
ANALYZE ALL QUESTIONS
ANALYZE ONE QUESTION
Select Section Name:
1.How did you hear about us?
2.Is this the first time you shop with us?
3.How satisfied are you with the quality of our products?
4.How satisfied are you with the courtesy and helpfulness of our sales staff?
5.How likely are you to shop with us again?
6.How likely are you to recommend us to a friend?
7.Do you have any comments or suggestions on how we can improve our product selection or service?
CROSS TAB ANALYSIS
Select Question: 1:
1.How did you hear about us?
2.Is this the first time you shop with us?
3.How satisfied are you with the quality of our products?
4.How satisfied are you with the courtesy and helpfulness of our sales staff?
5.How likely are you to shop with us again?
6.How likely are you to recommend us to a friend?
Select Question: 2:
1.How did you hear about us?
2.Is this the first time you shop with us?
3.How satisfied are you with the quality of our products?
4.How satisfied are you with the courtesy and helpfulness of our sales staff?
5.How likely are you to shop with us again?
6.How likely are you to recommend us to a friend?
made with software from
www.surveyview.com